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Avoid at all cost, the worst couriers ever. Don't deliver. Don't answer the phone. Shame as they where good.
I don't understand why people use these couriers when the Royal Mail are 10 better. Husband went to collect my parcel, people there were hostile and unhelpful and told him they had sent it back. Three days later!!!!!
I paid £7.50 for an overnight delivery on 28/03/2018.
The van driver rang my bell, but as I got to the door, he,d got in his van and sped away. When I called to complain, I was told by a young girl that the van driver waited 5 minutes according to his log and had left a card. Both were lies, but I received no apology and was treated like a nuisance caller.
Most unhelpful staff driver said item needed signed for but was at work. Gave him the option to deliver it to my wife's workplace 5 minutes away but he wouldn't do that either as it was a different depot who did that phoned him back a few minutes later and gave him an alternative but he said I have left now. Customer service well that is clearly way down their list of priorities. Phoned their depot but they weren't interested.
Yet again they have let me down as a cusomer expecting deliveries - all good talk on the phone about noting directions to our house and absolutely no sign of them. Looking on their website they have now returned my purchase to the sender having made no attempt to deliver! The last time they had plants for delivery to me and they were all dead by the time they managed to get a driver who could understand English enough to follow directions. Complete shambles.
Speedy delivery and great customer service.
Single worst courier ever experienced. Service, communication, website all poor beyond belief.
I work for a company in Redditch with a small online shop. I have been using Skyline Logistics for approximately 2 and a half years and have used them about 200 times and found them to be faultless. Their prices are usually reasonable compared to many of the larger courier companies.
We have used these for a few years now, and have never had any problems.
Picked up and dropped off when asked.
Great service nice staff good price would definitely use again ?
DO NOT use these ‘couriers’ ... part of the APC franchise, they were due to deliver my Mother’s birthday present, claimed that they tried and left delivery card at the address. No card had been left, apparently no evidence of where card had been left and now I’ve been trying to get hold of the company for four days with no success. Beware, if you want something delivered to the correct address and on-time use someone else!
Horrendous, rude, unreliable
Quite simply the very worst courier company out there
Guy showed up to me to deliver brand new alloy wheels wouldnt let me check wheels for damage as 1 box was significantly damaged i wanted to make sure the wheel inside was ok the driver refused to let me inspect wheel and actually trough the wheels back into the rear of his van which was about 2 meters away he then done the exact same the next day when he was instructed to redeliver i would strongly recommend using any other service that these people
Poor Service , Surly Sub - contractor drivers , unhelpful depot staff. Do not complain as they do not want to know. I would ask any vendor to avoid this company like the plague if you do not wish to damage your company's reputation. In short their service is rubbish especially Glasgow Depot
I found this company very rigid and unhelpful in their approach.
They delivered once when I was at work without prior email notification. Then after booking a redelivery they left a card when i was actually in the house and would have heard if the parcel delivery driver had used the door knocker. This was really frustrating after waiting in.
The person on the phones and company standpoint is very fixed and rigid. They will not redeliver a 3 rd time. Even though the second card says that they will. They do not consider other options and say they have no complaints procedure.
All in all a very frustrating experience
The delivery driver was at my door at 9:00 am. By the time I reached the door downstairs, he was gone. At 9:02 am, I contacted APC Overnight. They refused to have the driver return. I contacted the company I had purchased from and they did their best to help me. Unfortunately, it was to no avail. Lousy customer service. I have used many other companies for delivery without this kind of problem. This appears to the way APC Overnight does business. Look at the reviews- http://www.reviewcentre.com/Postal-and-Delivery-Services/APC-Overnight-www-apc-overnight-com-reviews_1482765. http://www.trustpilot.co.uk/review/www.apc-overnight.com. http://www.yell.com/biz/apc-overnight-900123570. And that is just three of the review sites.
A total embarrassment to the usually very good APC network. Two weeks since dispatched an item and still not delivered after numerous calls & emails from my own local depot. Empty promises and lack of communication has lead to the most shameful and unacceptable service. How can a depot run like this? Depot Manager should be sacked. Complaint letters being sent by my customer and myself.
Absolutely rubbish drivers. The black guy that delivered just now 11am 31/05/18 does not how to reverse. As a result he devastated our green verge. Was quite challenging “so what you you do to me...” and has not thought even to apologise. We shall not require your services any more.??
Same Day, Next Day Delivery Service - National & International Delivery Locations - Fully insured goods in transit cover - Modern Fleet of Vehicles
National Next day delivery company based in Glenrothes/n2010 Distribution Ltd offer a selection of international delivery services, from next day air freight to economy road services. Whatever your requirements we can ensure that your needs are fulfilled./n- European Services/n- Worldwide Services/nWe can also take care of all of your customs and excise paperwork.