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The bus was unexpectedly slow on that day and it took me about an hour on a half hour route to get to the A & I Last shop on 42 Chesterton Road. I called on the way to let the receptionist know I was a bit late but was already close to the shop. When I arrived at the shop it was 15 minutes late with witnesses around and the optometrist was still serving the previous customer and I had to wait anyhow. Supposedly my appointment had enough time slot booked for one hour which may very well be finished less than that. However, the receptionist wanted to get off the work early and deliberately gave me hard time to refuse to see me. So she lied to the optometrist that I arrived in 20 minutes late and gave the hints to the optometrist not to see me. More awfully she was even verbally mean and very rude. I won't recommend this place to anybody.
A visit to the optician does not normally count among the most pleasurable experiences in one's life, especially as glasses cost a lot of money and one would rather spend it on a fabulous new winter coat! But this is such a cute little place and the two ladies offer a competent and extremely friendly service. They get my highest recommendation.
My wife and I have been using them for years, and have never had any complaint at all. They take great care, they provide a fast and cheerful service, and we count ourselves fortunate to have such skill close to home.
Been going here for years - the one time I didn't I went to specsavers and was mis-diagnosed.
I don't understand the review below as I've never exprienced anything other than brilliant service.
We have been providing eye care to the local community for over 50 years and would be delighted to welcome you personally...
Come and discuss all of your individual eye care requirements with our fully qualified members of staff./nWe are an Independent Family Business who have been Practicing in Cambridge for over 50 years and provide a full range of individual Optical Services to the Community./nWe are conveniently located on the Numbers 1, 2 and 9 bus routes, to make accessing our services easier./nCall us on 01223 357303 or drop in to make an appointment at your earliest convenience...