Your unique SafeBuy profile is valid throughout the world. Latest SafeBuy version includes FREE reviews system. Any business, any size. And we include your existing rating from other review platforms.
Why claim profile? How much?
My business has repeatedly used AJ Products, and have always found the staff to be quick and easy to deal with, especially with quotes, and sorting out our queries. Once the product is ordered, it arrives quickly and as per the order confirmations. Any amendments or queries that are raised are quickly dealt with. John is especially helpful.
Have to echo the first review. When we ordered a piece of furniture from AJ Products we had no expectation that we would end up needing to possess a hydraulic pallet lifter and a crew of burly individuals to shift the goods about. The original product arrived two days late, with no communication telling us to adjust our plans. It was severely damaged and needed to be replaced. Whilst there was a willingness on the part of the company to replace the product, we are now required to somehow shift, repackage and ship a 100kg item of furniture. The company is neither careful about its delivery nor equipped to handle returns - a most unfortunate combination. The person assisting us kept repeating that this approach was their way of keeping costs down; however, the company's business model is not the issue at hand - replacing the broken furniture is!
Purchased a salt spreader recently, unfortunately due to the severe weather the country has been experiencing recently the model ordered was out of stock. They contacted me , explaining what had happened and offered me an alternative upgrade at a discount or a refund. The item arrived very soon after.
We are disgusted at the terrible and rude service which we have received; we have also had to settle for a product which we didn’t originally order, due to their stocking issues; the order has then arrived a week late, with no notification regarding a delay from AJ Products, we have had to chase this up numerous times ourselves when it didn’t arrive - and after all of that to receive only part of our order, consisting of items which are damaged beyond use is totally unacceptable.
Would not recommend to anyone.
I would give this company 0 stars if that was an option.
The Anti-fatigue mats have been very good.
They give good insulation from the concrete floor and are like a memory foam mattress for your feet.
Compared to other mats we considered they are good value for money.
The Stained Leaded Glass Company Ltd.
I have used AJ Products several times over the last couple of years; the products I've purchased have been excellent quality and good value. Among other items I've purchased shelving, secure workshop cupboards and most recently a desk and chair mat. The shelves and cupboards have provided excellent service over the last couple of years and have proved to be very hard wearing and robust.
However, I was prompted to write this review because of the excellent customer service I received on ordering the desk and chair mat recently. The range and choice is bewildering (possibly a good thing?) but a friendly member of staff talked me through the choices and helped me get what I need. It was nice they didn't try to "upsell" me; they actually suggested a desk which was less than the one I was originally looking at! It's a great choice and I'm very happy with it - delivery was next day and very simple to construct.
Excellent range of products and good, helpful staff.
Excellent customer service. Ordered products on line. Received a phone call about the stock situation. One item immediately in stock and arrived very promptly; the other was out of stock but reached us sooner than expected.
The quality was very good and I would have no hesitation in using AJ Products again.
I've been using AJ Products now for a few years now and they have always been great to deal with and have great variety of products. Also had some good advice on restructuring an office desk layout.
We ordered a large amount of shelving unit for a store room from AJ and we are totally satisfied all round. Staff were very helpful and patient in helping us choose the right product for our needs. Good quality. Delivery was on time. We would definitely recommend AJ and will be ordering more from them in the future.
Unfortunately the quality of the goods were completely unsatisfactory. The customer service is one of the worst I have ever dealt with. I strongly recommend researching this company before making and purchases with them.
The level of customer service was excellent, I was kept informed at every stage after my initial purchase.
I was very impressed with the quality of the products they were exceptional and I would not hesitate in buying from them again and without doubt would recommend to anyone in the future.