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I cannot speak for the tailoring but I picked up my rug and payed for it. When I got home it was obvious it was as dirty as when I brought it in & it didnt look like it had been washed. No stains had been on it. When I got home there were still mainly top layer crumbs or hairs I could pick off with my fingers even while it was still in the plastic. When I contacted them they said my rug (despite them opening it up first & looking at it) was too dirty & had made their washing machine dirty. I was mortified and very upset. Their manner and lack of making the customer happy or understanding about providing a good service was appalling. They said to bring it in again. However they didnt state in their three replies, if I'd be expected to pay or it was on them. I didnt want to do that after being made to feel so embarrassed and neither did I have time in the busy run up to Christmas. They refused to give me a refund despite me now having a rug that is dirty and me being out of pocket
I have used A&M in Stanmore for a few years now and the service has always been very good and efficient. I do not know the lady’s name but she is please tell and hardworking and exactly what this country needs more of.
Keep up the good work
Fully agree with poor review below. Staff are rude and abrasive. Poor quality work. I wouldn't take a kitchen roll there to be repaired/washed.
Also at 22c Bridge Street, Pinner, Middlesex HA5 3JF Professional Sewing & Alterations for Men & Women Dry Cleaning
Alterations & Professional Tailors/nWedding Dress Alterations/nMade to Measure/nEvening Wear/nFitting Service/nDress Makers/nLeather Repair/nProm Dress/nCurtains Made & Altered/nFashion Design Clothes/nJeans Alterations & Patch/nSuit Alterations/nMaking Samples From Sketches/nSample Making/nDry Cleaning/nLaundry & Ironing Service/nDuvet Cleaning/nService Wash Competitive Prices/nSpecial Offers/nTrouser Short From £8/nTrouser Zip From £10/nLaundry Wash, Dry, Iron From £1.25/nIroning Only 80p per item/nVisit us now on Twitter and Facebook Page For More Information