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Pain, stress and hassle fee from beginning to end. Exactly what the doctor ordered.
I buy all my gear at Absolute because their prices are the cheapest around, their website is great, and their customer service online and in store is superb. These guys really know their stuff and seem genuinely keen to help.
Absolutely faultless very time I buy. The staff know their stuff and go that extra mile to help you
I buy all my gear here because their prices and service / support are always first class
Asked if a pair of snowboarding boots in a certain size were in stock (after receiving some from them in the wrong size) and asked to reserve. Told that was fine so cleared my schedule and left the next day for a 6 hour round trip from Somerset to Watford to pick them up. Phoned and checked on the way and told they were still in stock only to arrive and be told the last pair were sold yesterday morning - before my first call!
Bad and insincere customer service followed.
1 day wasted, 6 hour round trip and £50 of fuel later and nothing to show for it! Wish I’d bought from another retailer. Very dissatisfied with Absolute-Snow.
Nothing is Everton much trouble for these guys. Great website, even better customer service
Not only was I sent a completely different item to the one advertised on the website, but when I tried to arrange to return the incorrect item for a refund, I was told that I would have to pay for the return postage. When I called up to query this, the response I got was ‘it’s a pair of shorts for God’s sake.’ I will never purchase anything through this company again and would strongly recommend that you avoid them at all costs!
Established in 2004 as Bargain Boards, Absolute Snow has stayed true to its roots of being a rider-lead independent retailer. Offering expert advice on snowboard, bindings and boot fittings as well as having an extensive knowledge of all accessories and apparel that go with the sport we are always on hand to answer your questions./nAbsolute Snow has expanded to feature specialist departments: Absolute Skate and Absolute Rock which as you would expect, caters to the skateboarders and rock climbers/outdoor enthusiasts of the world with the same enthusiasm as its core Snow department./nPop into our store to try before you buy in the chilled out atmosphere of our rider's lounge or make use of our online buying guides to find the perfect product and get it delivered worldwide at very competitive prices.