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I called the A C Wilgars office at 8am in the morning to report I had no hot water and the Engineer Gary was knocking on the door by 11am with a valve changed and the problem sorted by 12pm. Very professional and speedy service which I will definitely be recommending to friends and family
I contacted AC Wilgar in February regarding issues with my central heating/water, needed vertical and horizontal radiators fitted, needed a new cooker fitted and other odds and sods. Once the work was completed we had issues with the heat coming from the rads and a couple of minor concerns. I called Lewis Beaven at Wilgar and he resolved everything immediately. I have used many tradesmen over the years and in my honest opinion when things go wrong and they have been paid - you are on your own, not with AC Wilgar and that’s why I will only work with them.
All the engineers were efficient considerate and courteous. Though we had a few problems during and after installation none were due to the workmanship of the engineers, and were all rectified as quickly as possible to our satisfaction. A mention should also be made of the very helpful staff in the office. Nothing seems to be too much trouble for anyone at Wilgar and we would not hesitate to recommend this company or use it again ourselves.
Wow! What a service! I've just had a whole new heating system in my house by AC Wilgar and I cannot recommend them highly enough. From initial survey to completion this company cannot be beaten. I have received a service that is second to none. They are polite, friendly, extremely meticulous I now have a warm cosy home and cant speak highly enough of the company. Well done to the whole company.
Always very professional, polite & they always get the job done!
Jack Fleet & Joe Wiggett are both excellent service engineers ☺
The engineer spent two hours battling to repair our 14 year old Central Heating boiler. He tried everything, even contacting the Worcester Bosch help desk, and finally with a small part replaced, it works again! Very impressed with the company from the speed of appointment, the email confirmation, the friendly committed engineer, and, the final outcome!
Jack fixes toilet and leaking radiator, top man
From the online booking to last minute the engineer finished the installation it was 100% professional! The booking was handled by Lewis who was really helpful and managed to get me booked in and boiler installed within 2 days of having a survey. The engineer was on time and treated my house with the upmost respect at all times. To say I am happy with the end result is an understatement! Would recommend 100%
At 9pm on a wet Monday evening just before Christmas and less than 24 hours after I got back from a long holiday, I arrived home to find my kitchen floor awash with water pouring out from my boiler. Obviously (!) I panicked but then remembered that I have an annual contract with Wilgar h& v contractors. I called the number on the boiler and the engineer arrived within 20 minutes, identified the problem immediately and rectified it. By 21.40 the floor was dry, the boiler working perfectly and I could breathe again. This contract with a local company proved its worth - in spades - and I am so grateful for the speedy, efficient and cheerful service from the company. I can't recommend it highly enough
I'm a Facilities Manager for a local charity and we've been using AC Wilgar for our Plumbing and Heating requirements for nearly seven years now. I deal with many dozens of contractors regularly and I'd say that AC Wilgar are amongst the best. They're honest, punctual, reasonably priced and always friendly and pleasant to deal with. I would strongly recommend them to anyone.
The young man called Sam came to fit shower unit. He was done in 1 hr. Such a clean worker and very pleasant person. I would recommend him to anyone wanting a job done . I also needed to get something else done which Phil Hayes came and attended he certainly knew his job . Ac Willard certainly have a good team working for them any work I need doing I will be calling them in
We had our boiler serviced by Jack. He was very friendly, efficient and helpful.
He even gave me one of his Wilgar Rubber Ducks as a keep sake! Will definitely be using them again for my boiler service...Thanks again A.C. Wilgar!!
From the office staff through to the repair completion, I've been impressed with the whole process, I cant fault a single thing about this company, I would definitely recommend them to everyone.
Super reliable and do a great job. Used A.C. for my last few plumbing requirements and would not consider looking anywhere else in the future. They’ve sent me the same guy (Lee - absolute champ) every time, so makes things nice and easy. Thoroughly recommend A.C. to anyone and everyone.
From the person on the end of the phone when I called the office, to the engineer who attended later that day, I cannot fault these guys. They resolved my issue for a reasonable price and left my home cleaner than when they arrived! I’ve had some dodgy plumbers in the past so it’s good to know there’s a firm out there I can trust going forward. Well done team Wilgar, one very happy customer. Couldn’t recommend more highly.
We had a burst radiator, we struggled to find a plumbing company to come at short notice, kindly ACWilgar were able to help. They had an engineer in the area who promptly arrived and removed the radiator from the wall which stopped the leak. We have booked them back in to fit the new rad at very reasonable price. Thank you so much for the help as the damage could have been alot worse.
Having performed a comprehensive survey, A C Wilgar approved/ accepted the installation of gas pipe route through the porch ceiling. During month Oct and Nov 2018, we noticed water leaking from gas pipe and caused damp/ mould on the ceiling around the area. The leaks still happen as of today with damp/ mould ceiling spreading across the ceiling.The Consumer Rights Act 2015 says that reasonable care and skill must be used while working. In my opinion, they did not use reasonable care and skill when they carried out the work and they have broken their contract with me by refusing to repair the leak during warranty/ guarantee period as a result of the gas pipe fitted through the porch roof/ ceiling. A C Wilgar accepted £4200 from us to fit a new combi boiler and boiler system with 5 years workmanship warranty. When this issue resurface during month Oct 2018, they denied their responsibility, obligation and refused to solve this issue.
Service from start to finish was exceptional. The email and text advising the whereabouts of your engineer is priceless. Engineer (Paul C) was very knowledgeable and communicated his intentions throughout. Once the job was complete, they checked their files and serviced my boiler on the same call, which has saved me time and money. Top job, well done!
I don't normally write reviews but really impressed with the service from ACWilgars. Becky was extremely helpful in explaining the process and booking me in (also got a text to confirm). The workman Paul arrived on time AND I got a text to let me know he was on his way which was really handy. He was friendly and professional and I felt completely at ease with him in my home. I also signed up to the Crystal plan which after looking in to it was great value compared to similar ones on the market. Will be recommending to my friends for sure.
Award-winning family business based in SE London & Kent. Voted the UK's Number 1 Plumbing firm and 'Installer of the Year' 2018/19.
Why use A.C.Wilgar? It is not just because we are the most awarded plumbing & heating company in the UK, or have some of the most loyal and satisfied customers. Established since 1985, we are a Family business that prides itself on our integrity and quality of our workmanship. Unlike almost all other heating installers we employ all our engineers in-house as full-time A.C.Wilgar employees. This means NO sub-contract labour, NO hidden costs to be passed onto our customers, and a team of engineers who will always treat your home as if it were their own./nWith no financial gain to our engineers to rush your job and with our stringent quality control checks in place, you are guaranteed the highest quality of service, delivery, installation and after care./nWe take on all jobs from a leaking tap to a full heating system installation./nCovering all areas within the North Kent and South London areas, please contact us for a Free no-obligation quote, or to discuss your requirements with our specially trained office staff./nPlumbing, Plumber, Gas Engineer, Boiler Installation, Repair, Breakdown, Central Heating, Free Quote, Survey, Leak, Burst Pipe, Orpington, Beckenham, Sevenoaks, Pettswood, South East London, Kent, Bromley, Worcester Bosch, Baxi, Vaillant, Ideal, Potterton, Alpha, Glow Worm, Megaflow, Hot Water, Cold Water, Taps, Bathroom, Toilet, Sink, Basen, Pipework, Boiler, Block, Central Heating, Fast Recovery Cylinder, Emergency Callout, Service, Pump, Valve, Stop Valve,/nBall Valve, Water Tank, Frozen Condense, Blockage, 24 Hour, Gas Fire, Gas Safe Registered, Corgi, Cylinder, Water Filter, Domestic, Flue, Combination Boilers, Conventional Boilers, Gas Fitter.power Flushing. plumbers, plumbing, emergency plumber, emergency plumbing, heating engineer, gas engineer, gas safe engineer, gas leak, gas leaks, mega flow system, shower repairs, boiler installation, boiler repairs, boiler fault finding, boiler breakdowns, boiler engineer, central heating breakdowns,