1.7
5.0
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Complaints Procedure?
Poor Customer Support following over-charge on order.
Order AUK21175876.
Despite providing evidence of the over-charge and also proving the issue still existed on their website they have chosen to ignore [...read more] "
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The worst customer service. They can’t speak English (because they come from India, Pakistan, Bangladesh) properly which makes the communication really difficult and they are rude because that’s how they’ve [...read more] "
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Very poor Customer Service from a Company as big as Adidas.
I purchased and payed for (in good faith Ref:AUK20971740) a pair of ZX Flux trainers on 27th Dec 19, with [...read more] "
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Order placed on 26/12 should have arrived on 31/12 according to their site. Today is 5/1 and still the order hasn't even been packed, according to their tracker. But the [...read more] "
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I mean the other reviews here and their lack of interaction with this page (its status is “unclaimed”) says enough about their terrible customer service but here’s my experience.
I bought [...read more] "
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This is a major buyer beware regarding purchasing inside an Adidas store - if they go wrong, if there is any issue they do not accept returns at other branches, [...read more] "
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Customer services (whatsapp) very unhelpful and spoke to me in text speak so was hard to understand. Facebook message was completely ignored.
I ordered some Yeezy Desert Boots last week, [...read more] "
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Please please please!. Do not let adidas fool you. Go to the shop and buy if you are desperate. They will take your money and you will spend weeks chasing [...read more] "
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I go here every year as they have previous season and European kit for Chelsea and Liverpool (as they are the offical kit [...read more] "
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I have never known such awful customer service in all my business years. I had to actually ask the lady do you work for Adidas or are you a [...read more] "
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Shocking service. I purchased goods from them to a click and collect address on their website. When I went to pick up the goods they had been returned as apparently [...read more] "
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