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Mrs T Hutchinson
This is the second time i have used this site. Location is excellent, booking is easy and space ok however the bus system is hopeless. Bus took 40mins to pick up and drop off at terminal 1 completely overcrowded. Return journey waited 40mins at bus stop again overcrowded with driver complaining. Thought this was a blip but same second time. Made me late and frustrated for the flight. Return journey same as first 40mins. Tried customer services to find out why the 10min service was not arriving with no answer! You also have my name wrong it is Tomkinson.
Mrs Patricia Norman
l must complain about the service l received. l booked and paid for my parking two weeks before l had to fly to France at a cost of £46.99 l arrived at the barrier for Liverpool Airport car park on the 5th of October 2015 and was told my registration was not recognised although l knew the amount had been taken from my bank account. The man told me to get a day ticket for £35.00 and they would sort it out after l parked up, they then gave me a number to call and book again which was with Holiday Extras( l did not know this at the time.) l did not want to pay the £35.00 a day so l then booked again at a further cost of £54.99 when l came back l gave the new and original confirmation to the parking man and l was let out of the car park. l then contacted Ryanair and Parkvia l asked for a refund via Julie at Ryan Air and after several emails between us it still has not been sorted out, in fact the last two emails have not even been answered. Needless to say l will not be traveling or parking at Liverpool Airport again. Tricia (angry pensioner) --------------------------------------------------------------------------------
Miss A Davison
You could get my name right on the email to start guys!!
Mr A Gibson
My only reason for parking here was that my vehicle would be safe & secure whilst I was on holiday with my family, this obviously was not the case as when my family & I arrived back to my car on level 8 in the multi storey car park at approx 9pm on 19th April 2015 We discovered damage to my rear bumper and passenger side door. I have attached photo’s of the damages for your information. I contacted the Security team on the barrier to see if anyone had reported this but they advised no one had so whoever did this damage clearly just drove off.
Mr S Needham
I had my car valeted before taking my daughters on holiday, I was asked if I required car cleaning while I was away, which I obviously declined When my car was returned to me, it looked like it had been driven through a desert, I could not believe how bad it was, where do you park the cars?
MS C CHAPMAN
Yet again, even though I had pre-booked & pre-paid, when I put my ticket in the machine to exit the car park I was told I owed £185, & had to dash to the boot of the car to dig out my paperwork so I would be allowed through the barrier to exit...
Mr S Lamb
Thanks for sending a feedback email addressed to the wrong person! However the service was via airparks and didn't use their parking facilities.
Mr B Jones
My rating is probably too high. Very disappointed as web site implies no transfer necessary when also booking Ibis hotel at Birmingham airport thus giving impression that car parking is on site at the airport, Did not realise it was off site until after I had booked and paid my money. Suggest website is amended so it is not ambiguous.
Mr N Roberts
You have sent this e mail to MR Roberts, I am not Mr Roberts and have not used Airparks, I use gatwicks own official parking, its cheaper and more convenient.
Mr L Sykes
Fine parking, but returning to car park at 01.30 Sunday morning was a scrum, not helped by several aircraft arriving around the same time. Will think again about using the T2 Long Stay. Have used several times before but not had this experience.