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needed a new built in oven fast, drove down in my van saw one, price ok, threw it in the van got home wired it in, took me 30 mins. That was in September last year had no problems with it works great, no worries,
guy in the shop was not the best sales person, but i knew what i wanted and got it.
So overall, for me as a person who knew what he wanted no complaints. PS remember under new reg,s you now have to get your new appliance wired in by Electrician as they come without wiring, i was confident enough to do my own, (but its a good point to remember)
Ordered at the end of last week, delivered on time, on the day I preferred, the following Wednesday. Darren the delivery man was very helpful, unpacking the cooker and giving us tips on the initial start up. I found this company very professional and would recommend them highly - good price too!
Phoned today to ask for opening times because they are not on their website for yell listing and the rude person on the phone didn't answer my question and hung up the phone
Will take my custom and money elsewhere
I wish I'd known this company's name when I was looking to purchase my fridge freezer. Trading as All Your Alliances I bought from them. Any problems are now only dealt by mail through a web 'help desk'. Noone will actually speak to you. Going through to sales gets you no help at all. I spent all day on the net with one line replies - all of which would have added up to a 10 minute call. I'm still trying to resolve the problem 5 hours later.
After purchasing an Indesit washing machine online on the 15th February it finally arrived on th 28th February.
Excuse Number 1: We've been trying to contact you but we are un able to find your phone number, I found my number easily after login in to my details on there web page.
Excuse number 2: (Via there Courier) Wednesday 22nd February. I'll have it with you tomorow I'll let you know a rough time in the morning (Thursday)
Excuse number 3: (Via there Courier) Thursday 23rd February, i'll have it with you this evening, still no machine at 6pm.
Excuse number 4: (Via there Courier) i'm really sorry I got called back to somewhere else i'll be with you first thing tomorow (Friday)
Excuse number 5: (Via there Courier) i've got 3 deliveries in London then i'll be with you this evening, will it be before 7pm? NO, but were not going to be in!! I'll deliver to you first thing in the morning (Saturday)
Excuse number 5: (Via there Courier) What time will you be delivering today? I'm really sorry I had to go home but I can have it to you first thing THURSDAY morning 1st March.
Said we would like a refund an we were guaranted a 24 hour deliver via another courier, meaning we will received the machine on Tuesday 28th February and it turned up, my daughter was home to collect it as I had already stayed in for 2 days waiting an had to go out, the courier informed my daughter they were not meant to carry it upstairs. We live in a first floor flat and the delivery info says will deliver to front of your front door, however they did carry it up anyway. They left my husband unwrapped it when he got home and the machine had taken such a battering it can't be used.
after speaking to someone on the phone they couldn't help until I went online an filled out a ticket, so filled in a ticket then they can speak to me about it on the phone.
It will be collect on Thursday 1st March but Someone needs to be home because they won't carry it down the stairs unless I pay them £160 to hire an extra person. And they are unable to give a date of which I could expect a refund.
I will not be using this company again and I would like people to be aware of there lack of customer services and just service in general.
AboutShop our fantastic range of discounted appliances online at All Your Appliances. From cookers hoods washing machines and dishwashers to commercial and built in appliances youll find amazing prices on major brands across our collection. Its fast delivery too.