Terms and Conditions

To protect your own interests please read the conditions carefully before you confirm your application for SafeBuy membership. If you are uncertain as to your rights under them or you want any explanation about them please write, phone or email us using the contact data shown on our website BEFORE you apply. YOU ARE ADVISED TO PRINT AND RETAIN THESE TERMS FOR YOUR RECORDS.

By making an application you enter into a legally binding agreement with us on the following Conditions. You should read and understand these Conditions because they affect your rights and liabilities.

These are the Standard Terms and Conditions of Sale of Ecommerce Security Limited trading as ‘SafeBuy’ of 43 Reading Road, Henley-on-Thames RG9 1AB, company registered number 08116125, VAT no: GB 137 6153 13.


  1. Interpretation
    1. In these Conditions:

      ‘Conditions’ means the standard Terms and Conditions of sale set out in this document;

      ‘Contract’ means the contract for the sale of the Membership;

      ‘Payment Card’ means the credit or debit card chosen by you to be used as the method of payment for the Membership for which you have applied;

      ‘Information System’ means a system for generating, sending, receiving, storing or otherwise processing electronic communications;

      ‘Application’ means the application made by you with us for the supply of your Membership using the application form completed and submitted electronically by you;

      ‘Our Website’ is our presence on the world wide web, currently accessible via the address safebuy.org.uk.

    2. Reference to any statute or statutory provisions shall be deemed to include any statutory modifications or re-enactments thereof or any rules or regulations made thereunder or any enactment repealing and replacing the act referred to.
    3. Unless the context otherwise requires:-
      1. words importing the singular shall include the plural and vice versa;
      2. words importing the masculine gender shall include the feminine gender and vice versa;
      3. references to persons shall include bodies of persons whether corporate or incorporate.
    4. Unless the context otherwise requires references to clauses shall be construed as references to clauses of these Conditions.
    5. Headings are inserted for convenience only and shall not affect the construction or interpretation of these Conditions.
  2. Basis of the sale
    1. We shall sell to you and you shall purchase the Membership for which you have applied and which has been accepted by us. We reserve the right to reject any application.
    2. No application submitted by you shall be deemed to be accepted by us unless and until confirmed by e-mail or in writing by us.
    3. Any error or omission in any information or document issued by us shall be subject to correction provided that the correction does not materially affect the contract.
  3. Applications
    1. The application must be made by the legal owner of the relevant website or an authorised representative of the owner.
    2. The nature of the Membership is as described on our website at the time of your application.
    3. You or we are entitled to withdraw from this contract in the case of obvious errors or inaccuracies in the Membership description appearing on our website at the time of your application.
    4. You shall be responsible for ensuring the accuracy of any data which you provide to us to further your application or subsequently to update the data we hold.
    5. Your application is for an annual recurring Membership of SafeBuy whether paid annually or monthly. No refunds are made for cancellation during the contract period except where SafeBuy unilaterally cancels the Membership at its own discretion.
    6. In the event of data provided by you being patently misleading no refund will be made for cancellation by SafeBuy of the Membership.
    7. You will be emailed at least 15 days in advance of your renewal date of the cost of annual renewal and will be entitled to cancel at no charge before that date.
    8. SafeBuy reserves the right to cancel any Membership without needing to explain its reasons and you agree to remove all SafeBuy logo usage and text references from your website with 30 days.
    9. Your SafeBuy ‘Rating’ is determined entirely by SafeBuy’s internal algorithms which may be varied by SafeBuy at any time.
    10. Any information shown on your profile page may be adjusted by SafeBuy at any time.
  4. Price and Terms of payment
    1. Upon providing us with details of the Payment Card and submitting your Application you :
      1. confirm and undertake that the information contained within the Application is true and accurate and that you are duly authorised to use the Payment Card; and
      2. authorise us to deduct from the Payment Card account the price of the Membership when due to us under the Contract.
    2. We will not pass your personal information on to any third party without your permission. Unless solely due to our negligence we cannot be held liable for any losses you may suffer. If in any event your payment card is used fraudulently you are entitled to cancel the payment and be reimbursed by the card issuer without being charged for the loss.
  5. Warranties and liability

    Terms and conditions of this contract do not affect any additional rights you may have in law. The terms and conditions of this contract do not affect your statutory rights

    1. Except in respect of death or personal injury caused by our negligence we will not be liable under this contract for any loss or damage caused by us or our agents in circumstances where:
      1. there is no breach of a legal duty of care owed to you by us or by any of our employees or agents
      2. such loss or damage is not a reasonably foreseeable result of any such breach;
      3. any increase in loss or damage resulting from breach by you of any term of this contract.

      Subject to our obligations, and your rights under these Terms and Conditions, we shall not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of our obligations in relation to your

      Membership if the delay or failure was due to any cause beyond our reasonable control.

    2. We assume no responsibility for the contents of any other websites to which our website has links.
  6. Communications
    1. Any communication sent electronically by e-mail or otherwise:
      1. will be deemed to have been sent once it enters an Information System outside the control of the originator of the message;
      2. will be deemed to have been received by the intended recipient at the time that in a readable form it enters an Information System which is capable of access by the intended recipient;
      3. will be deemed to have been dispatched in the case of a business at its principal place of business and in the case of an individual where he or she ordinarily resides;
      4. will be deemed to have been received in the case of a business at its principal place of business and in the case of an individual where he or she ordinarily resides.
    2. To protect your own interests you should ask for a delivery receipt for any such and retain a hard copy of that delivery receipt and the original correspondence.
  7. General
    1. Any communication sent by post will be deemed received by the intended recipient three days following mailing where sent by first class post or five days after mailing where sent by second class post.
    2. The clauses of these Conditions and each sub-clause thereof are several and if any part of any clause or sub-clause shall be void, invalid or unenforceable then the remainder of such clauses or sub-clauses shall nevertheless be valid and enforceable.
    3. No term of the Contract is intended to confer a benefit on, or be enforceable by, any person who is not a party to the Agreement (whether under the Contracts {Rights of Third Parties} Act 1999 or otherwise).
    4. If any provision of these Conditions is held by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction in whole or in part, it will not affect the validity or enforceability of the other provisions of these Conditions and the remainder of the provision in question shall not be affected nor will it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction.
    5. We will try and solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings you must do so within the United Kingdom.
    6. The headings in these Conditions are for convenience only and will not affect their interpretation.